What to expect on your first visit
Walking your clothes into a new place for the first time can feel like a leap. Here's exactly what happens, step by step, so there's nothing to guess at.
655 E Lake Dr, in Oakhurst
We're tucked into the Oakhurst neighbourhood of Decatur. Street parking is available right outside.
Get directions →Studio hours
| Monday | 9:00am – 7:00pm |
|---|---|
| Tuesday | 9:00am – 7:00pm |
| Wednesday | 9:00am – 7:00pm |
| Thursday | 9:00am – 7:00pm |
| Friday | 9:00am – 7:00pm |
| Saturday | 10:00am – 5:00pm |
| Sunday | 10:00am – 5:00pm |
What to bring — and what we don't take
Just bring the garments. Here's what we don't currently handle, so you're not caught off guard.
Yes — and we'd rather tell you up front. We don't currently take on wedding gown cleaning or preservation, leather, suede or fur, shoe and handbag repair, area rugs, bridal alterations, or fire, smoke and water restoration. If you have one of those pieces, give us a call at 404-687-0035 and we'll tell you honestly whether we can help.
What happens, step by step
We inspect and note the fabric
Every garment gets a quick, hands-on look before anything happens to it — fabric, construction, existing wear.
We flag anything risky before cleaning
Unlabeled fabric, old stains, loose trim or delicate beading — we tell you what we see and what we recommend, before we start.
We agree a pickup time
You leave knowing when it'll be ready, not guessing.
You get a ticket
Your claim ticket is what you bring back at pickup — hang onto it.
How long it takes
Ready in 2 days as standard — next day is the same price. Same-day service is double the price. Same-day depends on the day's volume and the garment — never a guarantee. We confirm before we start. Some structured or delicate garments need longer, whatever speed you pick — paying for same-day doesn't override it. We tell you at drop-off before we start.
How to pay
Several ways to pay — ask our team.
Not happy with a garment?
Not happy with a garment? Bring it back and we'll re-clean it free.
First-timer questions
Do I need an appointment for my first visit?
No — just walk in during studio hours. If you'd rather line something up first, use the order form or give us a call.
What should I bring?
Just the garments themselves. If something has a specific stain or history worth mentioning, tell our counter team when you drop off — it helps us treat it right.
Is there anything you won't take?
Yes — and we'd rather tell you up front. We don't currently take on wedding gown cleaning or preservation, leather, suede or fur, shoe and handbag repair, area rugs, bridal alterations, or fire, smoke and water restoration. If you have one of those pieces, give us a call at 404-687-0035 and we'll tell you honestly whether we can help.
How will I know if something needs extra care?
We flag it at the counter before we start cleaning, and again if anything changes once we're working on it. You won't be surprised at pickup.
What if I'm not happy with how something comes back?
Not happy with a garment? Bring it back and we'll re-clean it free.
Ready for your first drop-off?
Ready in 2 days as standard — next day is the same price. Same-day service is double the price.
Same-day depends on the day's volume and the garment — never a guarantee. We confirm before we start.